Ohio Minority Supplier Development Council

When “This Isn’t Scalable” Becomes a Product: How OMSDC Built MatchDesk to Stop Leaving Its Best Connections to Chance

OMSDC’s curated networking platform started as a frustration, survived a health scare, and became a case study in how mission-driven organizations can build tools that serve their members and sustain their work.

Jamie Van Doren was supposed to help organize and run DealMaker at ConnectingOHIO 2025. He had a plan. It was analog, but it was a start.

On April 30, he had a heart attack. More than one, actually. On May 11, he went under for a triple bypass.

He came back in late June, just in time to help support the event. And what he saw was a team working incredibly hard to do something that shouldn’t have been so difficult. Every curated meeting between a corporate member and an MBE supplier ran through emails, spreadsheets, and the institutional knowledge of one person trying to match 400-plus MBEs to specific corporate needs. The follow-up alone was a full-time job. The matching was well-intentioned but limited by what any single person can hold in their head.

“This isn’t scalable,” Van Doren remembers thinking. “And it isn’t just an efficiency problem. It’s a mission problem. If we can’t connect the right people reliably, we’re leaving our most important value on the table.”

From Pitch to Product

By January 2026, Van Doren had an idea he wanted to test. OMSDC’s Annual Meeting was coming up in March. Open networking is a staple of events like it, but open networking leaves outcomes to chance. The people who need to meet each other often don’t. The introverts hang back. The time runs out. The most valuable conversations happen accidentally or not at all.

Van Doren had experienced a better model years earlier. While fundraising for his first tech startup in 2020 and 2021, he’d used a curated virtual meeting platform that scheduled one-on-one sessions with venture capital firms. The structure worked. Every meeting was intentional. Every slot was used.

He pitched the concept to OMSDC’s leadership: a curated one-on-one networking platform for the Annual Meeting. Attendees would browse a directory, request meetings with specific people, and both parties would opt in before anything was scheduled. The system would then generate a conflict-free schedule automatically. No spreadsheets. No email chains. No collisions.

The team decided to trust him. George Simms, OMSDC’s President and CEO, saw something beyond a scheduling tool. “This is what supplier inclusion looks like when it’s hardwired into the way we operate,” Simms says. “We talk about connecting minority businesses to opportunity. This is infrastructure that makes that connection structured and repeatable, not something that depends on who happens to be standing next to whom at a reception.”

Simms also saw a broader signal. Van Doren is a Latino tech founder building enterprise software with AI tools, inside a minority business support organization. “That’s the kind of innovation and excellence we exist to spotlight,” Simms says. “It’s one thing to advocate for minority-owned businesses. It’s another to have one of our own people build the tool that solves the problem.”

Building It: AI as Developer, Not Magic Wand

Van Doren looked into off-the-shelf solutions first. The pricing was a non-starter. Competitors charge $3,000 to $10,000 or more per event. For a nonprofit running multiple events a year, those numbers don’t work. And Van Doren wasn’t convinced the features would match what OMSDC actually needed.

So he decided to build it himself. Not from scratch in the traditional sense, but not with a wave-of-the-hand prompt either. Van Doren has built two tech companies, led developer teams, and co-founded a company in 2020 called NeverEnding. They were building a custom AI model for animation, before the large language model wave hit the mainstream. He knew how to put together a product requirements document and a technical roadmap. The difference this time was the developer: Claude Code.

“Using AI to code isn’t like how they advertise it,” Van Doren says. “Not if you want something stable, scalable, and enterprise-ready. You can’t just say ‘build this app.’ Our platform needed real security, complex scheduling logic, multi-tenant architecture, role-based access. So we built it the way you’d build any serious software product: with a PRD, slice by slice, with multiple rounds of testing and deployment.”

Even with AI as the developer, the build was intense. Two months of ten- to twelve-hour days, seven days a week, reviewing and testing code daily. That’s not the effortless “just prompt it” story that AI marketing likes to tell. But it’s dramatically faster than the six to eight months the same product would take a team of two or three developers plus a project lead. The difference isn’t that AI eliminates the work. It’s that it compresses a team’s worth of output into one person’s timeline, as long as that person knows how to structure and lead a build.

James Price, OMSDC’s Associate Vice President of Operations, sees MatchDesk as evidence of OMSDC walking the walk. “We tell our MBEs they need to be looking at where AI fits in their organizations and how they can leverage it to compete,” said Price. “Creating MatchDesk is a perfect example of us not just telling, but showing.”

Here’s what it looks like in practice. MatchDesk is a 1:1 meeting scheduling platform designed for B2B events. Attendees browse a branded directory, send meeting requests with a personal message, and both sides confirm before anything is booked. The system then generates a conflict-free schedule for every participant. Organizers get real-time analytics on enrollment, meeting rates, and engagement.

Critically, Van Doren didn’t build MatchDesk just for OMSDC. It’s a multi-tenant system, meaning any organization — chambers of commerce, councils, accelerators, trade associations — can create an account, brand it to their identity, and run structured networking events through the platform. Pricing starts with a free tier and scales to $499 per year for enterprise use, a fraction of what incumbents charge per single event.

The First Deployment: Honest Lessons

MatchDesk launched at OMSDC’s 2026 Annual Meeting at Central State University. Signups were strong. But the event ran behind schedule, and as a result, fewer live meetings happened than were scheduled. The gap between scheduled and completed meetings surfaced a real operational lesson: structured matchmaking only works if the event itself protects the time it needs.

“It actually elevated something important for us,” Van Doren says. “We were packing too much in. The tool did what it was supposed to do. But we learned that if we want curated meetings to deliver, we have to give them room to breathe on the agenda.”

Price sees the tool as a way to shift where his team spends its energy. “Before MatchDesk, facilitating introductions between corporate members and MBEs meant a lot of manual coordination. Emails, spreadsheets, follow-ups. It worked, but it consumed time that could have gone toward building deeper relationships and solving real problems for our members,” Price says. “What excites me is getting out of the administration business and into the relationship business. I want our team focused on connecting people and creating value, not managing spreadsheets.”

The Bigger Thesis: Why Nonprofits Need to Build

Behind MatchDesk is a larger argument about how mission-driven organizations sustain themselves.

Most nonprofits operate at the mercy of a few revenue streams: donations, sponsorships, membership dues, and grants. One or two bad years can be devastating. And even in good years, there’s often not enough funding to do the work the organization knows needs to be done. For many non-profits, the mission is clear. The resource opportunities to fulfill it are not.

Van Doren believes nonprofits have an underexplored path: building products and services that create genuine member benefit while also generating revenue. Not merchandise. Not another gala tier. Real tools that solve real problems for the people the organization serves.

“Nonprofits are mission-driven,” Van Doren says. “That’s actually an advantage when it comes to product development. You’re building for the people you serve every day. You understand their problems because you live inside them. And because you’re not answering to shareholders, you’re less likely to make the kind of short-term decisions that erode trust.”

MatchDesk is one version of what that looks like. It started as a solution to OMSDC’s own operational problem. It’s now a product that any similar organization can use. The revenue it generates supports the mission it was built to serve.

“We talk a lot about how MBEs need to diversify revenue and build resilience,” Van Doren says. “The organizations that support them need to do the same thing.”

What’s Next

The MatchDesk team is now building out sponsor management and activation features, extending the platform’s value from attendee matchmaking into event monetization. The goal is to give organizations a single tool that handles the two things they struggle with most at events: making sure the right people meet, and making sure sponsors see measurable return.

For OMSDC, the next test will be DealMaker and future ConnectingOHIO events, where the combination of structured matchmaking and tighter event programming should close the gap between scheduled meetings and completed ones.

“The tool works,” Van Doren says. “Now we need to make sure everything around it works just as well.”


MatchDesk is currently accepting early-access signups at getmatchdesk.com. The first 100 organizations to sign up receive 50% off their first year.

OMSDC 2026 Annual Meeting Builds Momentum for Businesses in the Region

by Jamie R. Van Doren

On March 19, leaders from across Ohio gathered at Central State University in Wilberforce for the 2026 OMSDC Annual Meeting. Corporate executives, certified minority business owners, community partners, and regional officials filled the room for a program grounded in a single consistent idea: that the work of building stronger businesses and more connected supply chains is not a matter of goodwill alone. It is a matter of strategy, discipline, and follow-through.

The theme was Building Bridges to Economic Equity. By the end of the day, it felt less like a slogan than a working description of what was actually happening in the room.

President and CEO George R. Simms opened with an honest account of where OMSDC stands. The prior year brought real headwinds. 2026 is being approached differently — with sharper focus on three areas: advocating for supplier inclusion as a measurable business outcome, improving the quality of connections between corporate members and certified MBEs, and building the capability of minority businesses to compete, deliver, and scale. The language is familiar. The discipline is being treated as new.


“Unbelievable.”

Dr. Marie Cosgrove, PhD, resilience expert and author of Greater Fortune: Essential Lessons from the Entrepreneur Who Bought the Company That Fired Her, delivered the keynote, and she opened with a question that everyone in business gets asked constantly. How is business?

Her answer was a single word. She said it, and she asked the room to say it with her: Unbelievable.

Not as a deflection. As a philosophy. Business is better than you ever imagined? Unbelievable. You are in the hardest stretch of your professional life? Also unbelievable. The word holds both, and that is precisely the point. The way you frame your circumstances shapes what you are able to do with them — and that framing is a choice you make, not a condition you inherit.

Dr. Cosgrove has earned that philosophy at close range. She shared the story of her own birth, which began with her mother’s survival of a devastating car accident in Mexico. The injuries were severe enough that doctors recommended removing her from life support. During her mother’s recovery, they also advised against continuing the pregnancy. Her mother refused both recommendations. She woke up. She carried the pregnancy to term. Dr. Cosgrove described this not simply as a miracle, but as the foundational act of tenacity that has defined her life’s work. The story carries a theological dimension she does not shy away from: hope, she told the room, is not something that precedes faith. They are the same thing. They are an orientation toward the possible, available even when the evidence points the other way.

The professional chapter of her story lands with equal force. She was a single mother of four when she pleaded for a commission-based sales position at balanceback™, a medical device company. She got the job. She was later fired. Not for underperforming, but for making too much in commissions. When the company told her to accept a pay cut, she declined. She was let go. Rather than treating the firing as a verdict, she treated it as a moment of forced reflection. She started her own company. Two years later, she bought balanceback™. Skeptics predicted she would bankrupt herself and the company within six months. Today, balanceback™ is recognized as a world leader in fall prevention and brain and balance disorder diagnostic and treatment devices.

The point she kept returning to was not that everything works out. It is that setbacks, handled with intention, create the conditions for a different kind of growth than ordinary progress ever requires.


Hardwiring Inclusion to Results

The Corporate Impact Lab was led by Ralph G. Moore, President of RGMA, a Chicago-based firm that has spent more than four decades helping corporations build supplier inclusion strategies that hold up to scrutiny. His session addressed a question that quietly frustrates a lot of supplier inclusion work: how do you actually measure it, and how do you make the case to leadership when the numbers have to compete with every other priority on the table?

Moore’s argument cut through the usual framing. This is not a conversation about good values. It is a conversation about shareholder return. Minority consumers represent the fastest-growing market segment in the United States. The gap between what corporations spend with minority suppliers — roughly two percent of procurement — and the share of future consumer revenue growth driven by minority households — projected at thirty to fifty percent — represents a material business risk, not just a missed opportunity. Supply chain resilience, innovation capacity, pricing competitiveness, and community purchasing power all connect back to inclusion in ways that can be measured and communicated in terms that survive a budget cycle.

For nonprofits and mission-driven organizations, Moore made clear that the same logic applies at a different level. Supplier inclusion is not adjacent to mission. It is a direct expression of it, and it can be documented as such.

His session gave corporate attendees a framework for bringing that conversation to their own leadership — and gave MBEs a clearer picture of how to position their value in terms that resonate on the other side of the table.


Working Smarter

The MBE Impact Lab, facilitated by OMSDC’s Jamie Van Doren, focused on artificial intelligence as a practical business tool. The session addressed both the real risks of AI use (including context degradation, output drift, and the hard limits of machine judgment) and a working framework called SCOPE for structuring AI workflows in ways that produce more reliable, more usable results. Central to that conversation was a simple but counterintuitive principle: one chat, one job. Keeping each AI conversation focused on a single task, rather than letting a thread accumulate instructions, pivots, and prior outputs. The practice significantly reduces drift and hallucination while producing results that are more accurate and enterprise-ready.

Van Doren walked participants through a few steps of a live competitor and market analysis, using AI to map a competitive landscape, surface positioning opportunities. The ultimate outcome of the analysis being to help companies develop the kind of differentiation language that makes a corporate introduction land. The goal was direct: help MBEs ask for more, and give them something they could use the next morning.

That session was a first chapter, not a full course. OMSDC is developing a practical AI series for MBEs, and we want to hear what formats and topics would be most useful. A short survey is available at the link below. Those who complete it can download the Competitor Analysis AI Workflow one-pager — a step-by-step guide with detailed prompts and workflow instructions you can put to work immediately.

Take the survey and download the workflow


Connections Made Intentional

The afternoon also included the first pilot of MatchDesk, a curated one-on-one networking platform built to replace the randomness of open networking with something more deliberate. Forty-eight pre-scheduled meetings took place across the session. Not every introduction becomes an opportunity. The goal is to keep raising the number that do.

The Networking Reception, hosted by the Dayton Area Chamber of Commerce, gave the room space to continue what the structured sessions had started. Some of the most useful conversations of the day happen in those margins.

Learn more about MatchDesk, and if it’s right for your next event.


Thank You to Our Sponsors

The annual meeting doesn’t happen without the organizations willing to invest in it, and this year’s sponsor community reflected genuine commitment to the work.

Honda anchored the program as the Empowerment Bundle Sponsor. Advancement Bundle Sponsors Franklin County Board of Commissioners, OhioHealth, and P&G provided essential program-level support. Investment Bundle Sponsors NiSource and Rockwell Automation, along with Advocate Bundle Sponsors Duke Energy, Gilbane, Turner Construction, and the Port of Greater Cincinnati, each contributed to making the day possible.

The investment of OMSDC’s own MBE community was equally visible. Vanguard Sponsor Unicon, Trendsetter Sponsors Commodity Management Services, EE Ward, EOX Vantage, Hightower Petroleum Co., kANU Investments, and Unified Building Technologies, and Innovator Sponsors Big Kitty Labs, Bob Ross Auto Group, Diversified System, and Virtual Technologies Group all brought meaningful support to the table. Supporter sponsors RCF and The Rising Tide Group rounded out the community. A note of appreciation as well to MAI, 3C Industries, and W3R, whose conversations about partnership reflect the kind of ongoing engagement that builds something over time.

The Dayton Area Chamber of Commerce hosted the Networking Reception. Capitaved Impressions documented the day.

The conversations that began in Wilberforce will continue. That’s the point of our work.

Bidding Opportunity – Meet & Confer (Remote) – Northside Refresh – Facade & Outdoor Patio Projects

The City of Cincinnati Department of Community & Economic Development’s Meet and Confer will be hosted by NEST on Wednesday, September 25th, 2024 at 1 PM, REMOTELY, through Zoom. See below for instructions and the access code to enter the online meeting:

Zoom link: https://zoom.us/j/9025357209

Meeting ID: 902 535 7209

Dial-in: +13126266799

Click here for the agenda with more details on the construction project that will be presented. The Refresh program consists of external façade and patio improvements at 15 different commercial storefront locations in the Northside business district, to include elements including (but not limited to) storefront glass, painting, masonry tuck pointing, signage, landscaping, and shade structures. Interested bidders are NOT required to bid the entire scope.

There is another attachment containing a summary of the work broken out by address. In addition, the complete set of plans can be downloaded here: https://drive.google.com/file/d/1w0MM7uqrJmV3gK9vMpzo4vXHBFoNaa7G/view

Bidding Opportunity – Meet & Confer (Remote): Downtown Streetscape – Walnut Street

The City of Cincinnati Department of Community & Economic Development’s Meet and Confer will be hosted by 3CDC and the Model Group on Tuesday, September 24, 2024, at 2:00PM, REMOTELY, through Microsoft Teams. You will be able to join the meeting from the comfort of your home or office through a computer/laptop or cell phone.

Click here for the agenda with the construction project of which will be presented.

Click here to view the site location.

See below for instructions and the access code to enter the online meetings.

Microsoft Teams Need help?

Join the meeting now

Meeting ID: 214 700 041 860

Passcode: Cn7XbG


Dial in by phone

+1 513-666-2177,,607734161# United States, Cincinnati

Find a local number

Phone conference ID: 607 734 161#